Privacy Policy
How Home Team Prescott collects, uses, and protects your information, including how we handle calls and text messages. We never sell your data or your SMS opt-in.
What this site collects
Home Team Prescott ("we," "us," or "our") collects the information you choose to give us. When you fill out a form, request a home value, sign up for a guide, or use the chat on this site, we may collect your name, email address, phone number, and the details of your message or request. If you provide a property address or details about your home or search, we collect those too.
We also collect a limited amount of standard technical information that any website receives, such as your device type and general activity on the site, used to keep the site working and secure. We do not knowingly collect information from children.
Contact the team
Who receives it
We use a small number of trusted service providers to run this site and follow up with you. Each of them processes information on our behalf, under our direction:
- Go High Level (our CRM), where your inquiry is stored and where we manage our follow-up with you.
- Vercel, which hosts this website.
- Twilio and LeadConnector, which deliver our calls and text messages.
- Anthropic, which processes chat messages if you use the assistant on this site.
- Upstash, which helps protect our forms from abuse.
We do not sell or rent your personal information to anyone. We share it only with these providers to deliver the services you asked for, or if required by law.
How it is used
We use your information to respond to your inquiry, provide the real estate services you request, and follow up about buying, selling, or your home's value. If you ask for updates, alerts, or a guide, we use your information to send them.
We may contact you by email, phone, or text about your request and our services. You are always in control of how we reach you, and you can change or stop that at any time using the choices below.
Calls and text messages
By providing your phone number and checking the consent box on our forms, you agree to receive calls and text messages from Home Team Prescott, Realty ONE Group Mountain Desert, at the number you provided, including messages sent using automated technology. These may include replies to your inquiry, updates, appointment reminders, and information about buying or selling.
Message frequency varies. Message and data rates may apply. You can opt out of text messages at any time by replying STOP, and you can get help by replying HELP. Consent to receive marketing texts is not a condition of buying anything or of using our services.
We do not share or sell the mobile phone numbers or the SMS opt-in information we collect with any third parties or affiliates for their own marketing purposes. Your mobile carrier is not liable for delayed or undelivered messages.
Your choices
You are in control of your information. You can reply STOP to any text to stop texts, use the unsubscribe link in our emails to stop emails, or simply ask us to stop contacting you. You can also ask us what information we have about you, ask us to correct it, or ask us to delete it, and we will honor reasonable requests as the law allows.
This site uses only the cookies needed to function and stay secure. You can control cookies through your browser settings.
How to reach us about this
If you have any question about this policy or your information, contact us at team@hometeamprescott.com, call (928) 756-8710, or write to us at 2485 N Great Western Dr, Ste B, Prescott Valley, AZ 86314. We may update this policy from time to time, and the current version will always be posted on this page.